Honored to Serve Those Who
Served the Nation.
100% Cashless IPD Treatment for Retired CGHS Card Holders at Vivekananda Hospital. No Stress. No Paperwork Hurdles.
Verify My CGHS Card via WhatsApp →1. Documentation
Bring your Active Plastic CGHS Card & ID. No complicated forms.
2. Dedicated Desk
Our CGHS Coordinator handles all approvals directly with the department.
3. Cashless Care
Focus on recovery while we manage 100% of the billing and cashless settlement.
Essential Checklist for Cashless Admission
- ✅ Original CGHS Plastic Card
- ✅ Copy of Entitlement Letter
- ✅ Valid Photo ID (Aadhaar)
- ✅ Previous Medical Reports
- ✅ Passport Size Photographs
- ✅ Referral (If Non-Emergency)
Frequently Asked Questions
Everything a CGHS Beneficiary needs to know about Cashless Treatment
1. Is the treatment 100% Cashless for Retired Employees?
Yes. For all retired CGHS beneficiaries with a valid plastic card, IPD (In-Patient) treatment is 100% cashless as per CGHS approved rates and packages. You do not need to pay any advance at the time of admission.
2. Do I need a Referral Letter for Emergency Admission?
No. In case of a medical emergency, retired employees can be admitted directly upon production of a valid CGHS card. For planned surgeries/procedures, a referral from your CGHS Wellness Centre is required.
3. Which Ward am I entitled to (Private/Semi-Private)?
Ward entitlement is strictly based on your last Basic Pay drawn as per CGHS norms:
- Up to ₹47,600: General Ward
- ₹47,601 to ₹63,100: Semi-Private Ward
- Above ₹63,100: Private Ward
4. Are Medicines and Investigations covered?
Yes. All medicines and investigations required during the period of hospitalization (IPD) are covered under the cashless scheme as per the CGHS formulary and guidelines.
5. How do I contact the CGHS Help Desk at Vivekananda?
We have a dedicated CGHS coordinator available 24/7. You can call or WhatsApp 7207904418 to verify your card status or check room availability before you arrive.
6. What happens if I am admitted in an Emergency at night?
Vivekananda Hospital provides 24/7 Emergency Admission for CGHS retirees. You do not need to wait for morning or a referral. Our casualty medical officer will initiate the cashless process immediately upon verification of your CGHS Plastic Card.
7. Are Stents, Implants, or Pacemakers covered?
Yes. High-value items like Knee Implants, Cardiac Stents, and Pacemakers are covered under the cashless scheme, provided they fall within the CGHS ceiling rates. We use only high-quality, approved brands that meet government standards.
8. How long does the Discharge process take?
While the medical discharge is fast, the **final cashless approval** from the CGHS portal can take 2-4 hours. We have a dedicated billing coordinator to expedite this so you can return home as quickly as possible.
Visit Vivekananda Hospital
Located at Begumpet, Hyderabad — Near CM Camp Office
Our Address
Vivekananda Multi-Speciality Hospital
6-3-871/A, Greenlands Road,
Beside CM Camp Office, Begumpet,
Hyderabad, Telangana 500016
CGHS Help Desk
📞 Call: 7207904418
💬 WhatsApp: 7207904418