Road Accident and Emergency Care Hospital in Hyderabad
If someone has been hurt in a road accident, get them to us and call on the way. We are a 100-bed hospital in Begumpet with a 24 hour casualty, trauma surgery, ICU, and orthopaedic and neurosurgery on call. We treat first and handle the police and insurance paperwork ourselves, so no one loses time at the door.
In an emergency: Call 7207904418 and bring the injured person to our casualty on Greenlands Road, Begumpet. Treatment starts the moment you arrive. We have a 24 hour casualty and ICU, an orthopaedic surgeon on call for fractures, neurosurgery for head injury, and surgery for internal injury, all under one roof. We inform the police ourselves because an accident is a medico-legal case, and we start the insurance paperwork while treatment is underway. Do not wait to arrange money or documents first.
What to do in the first minutes after a road accident
In serious injury, the first hour matters more than anything that comes after. Getting the person to a hospital that can actually treat them, quickly, is what saves life and limb. Read this now, so you are not reading it for the first time on the day.
Tell us where you are and what happened. Our casualty team gets ready while you are on the way. If the person cannot be moved safely, call an ambulance and tell them to bring you to our casualty on Greenlands Road, Begumpet.
If there is a possible head, neck or spine injury, keep them still and let trained hands move them. Control heavy bleeding with firm pressure using a clean cloth. Keep them warm and talking.
Our emergency entrance is on Greenlands Road. Treatment starts first. Nobody is turned away at the door over money, and the billing conversation happens once the person is stable.
A road accident is a medico-legal case, so the police must be informed. We do that ourselves as part of treating you. You do not need to go to a police station first, and treatment is never delayed for it.
Treatment first. The police case is our job, not yours.
Why people hesitate, and why they should not
Many families lose precious time after an accident because they are afraid of the police case, or they drive past a hospital looking for one that will not ask questions. This costs lives. The law is clear and it is on your side: every hospital must give immediate emergency care to an accident victim, and no hospital can refuse or delay treatment while waiting for the police.
At Vivekananda Hospital we start treatment straight away and we handle the medico-legal formalities ourselves. We record the case as required, inform the police as required, and guide your family through what little you need to do, all after the injured person is safe and stable. Your only job is to get them here fast.
A hospital that can treat every kind of accident injury
A road accident rarely injures just one part of the body. The danger is being sent from hospital to hospital while the clock runs. Here, the trauma teams are under one roof, so a person with more than one injury is managed in one place.
The hospital a patient reaches in the first hour matters more than almost anything we do afterwards. A serious accident needs casualty, imaging, ICU and a surgeon in the same building, working together, not a patient being shifted between places while the bleeding continues. That is what an accident hospital has to mean.
Dr. Ravi Sishir Reddy, Consultant Physician and Critical Care, Vivekananda Hospital, Begumpet
What accident treatment costs, and how insurance works
Treatment starts first. The cost is explained once the person is stable. We are an independent hospital, not a corporate chain, and our packages are among the more affordable in central Hyderabad. Nobody is refused emergency care over money.
If the injured person has insurance, or a scheme such as CGHS, ESI, Aarogyasri or Arogyabhadratha, our desk checks it and arranges cashless treatment where the policy allows, starting the pre-authorisation while care is underway. Many gig workers and delivery riders also have accident cover through the platform they work with and never claim it. If that is you or your family, see our gig worker accident and health care page, we file that claim for you.
Accident and emergency care for everyone in central Hyderabad
Our casualty is for anyone who needs it, whoever you are and however you arrived.
Frequently asked questions
What should I do first after a road accident in Hyderabad?
Call 7207904418 and tell us where you are and what happened, then get the injured person to our casualty on Greenlands Road, Begumpet, as fast as is safe. Do not wait to arrange money or paperwork first. Treatment starts the moment you arrive, and the billing and police formalities are handled after the person is stable. If the person cannot be moved safely, call an ambulance and tell them to bring you to us.
Will the hospital treat an accident case before the police come?
Yes. An accident injury is an emergency and we begin treatment immediately. We are required to inform the police because a road accident is a medico-legal case, and we do that ourselves as part of the process. You do not need to bring the police first, and treatment is never delayed waiting for them. Our staff handle the medico-legal record and guide your family through it.
Do you have a 24 hour casualty and ICU?
Yes. Our casualty and emergency department is open 24 hours, every day, with an ICU and ventilator support on site. We have an orthopaedic surgeon on call for fractures, neurosurgery available for head injury, and general and laparoscopic surgery for chest and abdominal injury. Digital X-ray, ultrasound and the lab are in the same building, so a seriously injured person is assessed and treated without being moved elsewhere.
How much does accident and emergency treatment cost?
In an emergency, treatment starts first and the cost is explained to you and your family once the person is stable. We are an independent hospital, not a corporate chain, and our packages are among the more affordable in central Hyderabad. If the person is covered by insurance or a scheme such as CGHS, ESI, Aarogyasri or Arogyabhadratha, our desk checks it and arranges cashless treatment where the policy allows.
Do you accept cashless insurance for accident cases?
Yes. We are empanelled with CGHS, ESI, Aarogyasri, Arogyabhadratha and more than 25 private insurers and TPAs. For an accident, treatment begins straight away, and our insurance desk starts the cashless pre-authorisation with your insurer in parallel. Many gig workers also have accident cover through the platform they work with, and we help claim it even if you did not know you had it.
Can you handle a head injury or a serious multiple injury?
Yes. We are a 100-bed multispecialty hospital with neurosurgery for head and spine injury, orthopaedics for fractures, maxillofacial surgery for face and jaw injury, and general and laparoscopic surgery for internal injury, backed by an on-site ICU. Because these teams are under one roof, a person with more than one injury is managed in one place rather than being referred out mid-treatment.
Where exactly is the hospital and how do I reach casualty?
Vivekananda Hospital is at 6-3-871/A, Greenlands Road, beside the CM Camp Office, Begumpet, Hyderabad 500016. It is 10 to 15 minutes from Ameerpet, Somajiguda, Punjagutta, Khairatabad and Secunderabad. The casualty and emergency entrance is on Greenlands Road. Call 7207904418 while you are on the way so the team is ready when you arrive.
What should I bring for an accident patient?
Bring the patient first and the paperwork later. Nothing is needed to start emergency treatment. When someone in the family can, it helps to bring any ID, any insurance or scheme card, and the phone number of a close relative. If there is any record from the accident scene or an earlier hospital, bring that too, but never delay reaching us to collect documents.
Do you provide an ambulance?
Call 7207904418 and we will guide you on the fastest way to reach casualty and help arrange transport where we can. In a road accident, the priority is safe and quick transfer, so if a government or private ambulance is already at the scene, have them bring you to our casualty on Greenlands Road, Begumpet. Tell the ambulance team to call us on the way so we are ready.
Save this number before you need it
Put 7207904418 in your phone as "Vivekananda Casualty". On the worst day, the difference between a saved number and a frantic search is measured in minutes.
Vivekananda Hospital, Casualty and Emergency
6-3-871/A, Greenlands Road, Beside CM Camp Office, Begumpet, Hyderabad, Telangana 500016
Casualty and emergency open 24 hours, every day. Call 7207904418.
Open directions in Google Maps | Serving Begumpet, Rasoolpura, Prakash Nagar, Ameerpet, Somajiguda, Punjagutta, Khairatabad, Sanath Nagar, SR Nagar and Secunderabad.
Emergency care is a right. Under Indian law every hospital must provide immediate emergency treatment to an accident victim, and treatment must not be delayed for police formalities or payment. We follow this fully.
Medico-legal cases. A road accident is a medico-legal case and we are required to inform the police. We handle this as part of treatment and guide your family through any steps required of them.
Medical information. Everything on this page is general information, not a diagnosis or a treatment plan. The care a patient needs, how long they stay and what it costs depend on their condition and are confirmed by the treating doctor after examination.
Insurance. Cashless treatment depends on your specific policy terms, sub-limits and approval by your insurer. Our desk will explain what applies before you commit to anything that is not emergency care.
Your personal details. Information you share is used only to arrange care and any claim you ask us to help with, and is handled in line with Indian data protection law.