Cashless Treatment Hospital in Hyderabad: Your Complete Guide to Zero Out-of-Pocket Hospitalisation
Vivekananda Hospital, Begumpet, is empanelled under CGHS, ESI, Arogyabhadratha, TSGENCO, and all major private health insurance companies. For over 30 years, we have been delivering affordable multispecialty care with a dedicated insurance helpdesk that handles your entire cashless admission from start to finish.
Medically Verified By: Dr. Krishna Y, M.B.BS, MS | Senior Consultant, Vivekananda Hospital
What is Cashless Treatment and How Does It Work?
No upfront payment. No reimbursement hassles. Your insurer pays the hospital directly.
Cashless treatment means you receive medical care at a hospital without paying the treatment cost out of your own pocket. Instead, your health insurance company or government health scheme settles the bill directly with the hospital. You do not need to arrange funds, pay upfront, or go through a lengthy reimbursement process after discharge.
This is different from reimbursement-based treatment, where you pay the entire hospital bill yourself and then submit the bills to your insurer to get the money back weeks or months later. Cashless treatment eliminates that financial burden entirely.
How It Works in Practice
Your insurance company maintains a network of hospitals with a direct billing agreement. When you visit a network hospital, the insurance desk verifies your policy, sends a pre-authorization request to your insurer or TPA, and upon approval, treatment proceeds. At discharge, the approved amount is settled directly between the insurer and the hospital.
You only pay the difference, if any, for items not covered under your policy. The entire process typically takes 2 to 6 hours for planned admissions, and is expedited within 1 to 2 hours for emergencies.
Insurance Companies and TPAs Empanelled at Vivekananda Hospital
We are empanelled with all major health insurance providers and TPAs operating in Hyderabad.
Private Health Insurance Companies
| Insurance Company | Cashless |
|---|---|
| Star Health Insurance | Yes |
| HDFC ERGO Health Insurance | Yes |
| ICICI Lombard Health Insurance | Yes |
| Bajaj Allianz Health Insurance | Yes |
| Care Health Insurance | Yes |
| New India Assurance | Yes |
| United India Insurance | Yes |
| National Insurance Company | Yes |
| Oriental Insurance | Yes |
| Niva Bupa Health Insurance | Yes |
| Tata AIG Health Insurance | Yes |
| SBI General Insurance | Yes |
| Manipal Cigna Health Insurance | Yes |
| Aditya Birla Health Insurance | Yes |
| Cholamandalam MS | Yes |
| Royal Sundaram | Yes |
| Future Generali | Yes |
| Zurich Kotak General | Yes |
| Digit Health Insurance | Yes |
Third Party Administrators (TPAs)
| TPA Name | Status |
|---|---|
| Medi Assist | Active |
| Paramount Health Services | Active |
| Vidal Health | Active |
| Health India TPA | Active |
| MD India TPA | Active |
| Raksha TPA | Active |
| FHPL | Active |
Do not see your insurance provider? Call our insurance helpdesk at +91 7207904418 to verify your cashless eligibility.
CGHS Cashless Treatment at Vivekananda Hospital
Officially empanelled under the Central Government Health Scheme for Hyderabad city.
Vivekananda Hospital is officially empanelled under CGHS for Hyderabad, listed in the empanelled hospital directory maintained by the Ministry of Health and Family Welfare. All CGHS beneficiaries including serving central government employees, pensioners, Members of Parliament, ex-MPs, freedom fighters, and their dependents can receive cashless indoor treatment across all our specialties.
For Planned Treatment
Ensure your CGHS card is valid. Visit the Wellness Centre for a referral slip. Bring the referral, CGHS card, photo ID, and medical records to our hospital. Our insurance desk processes admission at CGHS-approved rates.
For Emergency Treatment
No prior referral needed. Come directly to our 24/7 Emergency Department. Inform CGHS within 48 hours. Our insurance desk handles the paperwork.
A Note for CGHS Pensioners: We honour CGHS cashless entitlements for all eligible beneficiaries, including pensioners, without exception. Our insurance desk is trained to handle CGHS pensioner claims efficiently.
ESI, Arogyabhadratha and Other Empanelments
ESI Beneficiaries
Cashless treatment for ESI cardholders covering hospitalisation, surgeries, specialist consultations, and diagnostics. Carry your ESI card and photo ID.
Arogyabhadratha (Telangana State Government)
Cashless healthcare for serving and retired Telangana state government employees and dependents. Covers surgeries, medical management, diagnostics, and critical care.
TSGENCO, RBI and Other Empanelments
Also empanelled with TSGENCO, Transmission Corporation of Telangana, and Reserve Bank of India. Contact our helpdesk at +91 7207904418 to verify your scheme eligibility.
Specialties Available Under Cashless Treatment
Covering 22+ departments and a comprehensive range of procedures.
Internal Medicine & Critical Care
Fevers, infections, diabetes, hypertension crises, respiratory failure, ICU, ventilator support.
General & Laparoscopic Surgery
Cholecystectomy, appendectomy, hernia repair, abscess drainage, wound management.
Obstetrics & Gynaecology
Normal delivery, C-section, laparoscopic hysterectomy, ovarian cyst, high-risk pregnancy.View our complete maternity delivery pricing.
Paediatrics & Neonatology
Neonatal ICU, paediatric infections, respiratory illness, jaundice management.
Orthopaedics
Knee/hip replacement, fracture fixation, arthroscopy, ACL reconstruction, trauma.
Oncology
Chemotherapy, surgical tumour removal, cancer staging, biopsy procedures.
Gastroenterology
Endoscopy, colonoscopy, EUS, ERCP, IBD, GI cancer surgery, hernia repair.
ENT
Tonsillectomy, septoplasty, FESS, tympanoplasty, mastoidectomy.
Neurology & Neurosurgery
Stroke, epilepsy, brain tumour surgery, spinal cord surgery, nerve decompression.
Pulmonology
Asthma, COPD, pneumonia, bronchoscopy, sleep apnea, pulmonary function testing.
Urology & Nephrology
Kidney stones (PCNL, URS), prostate surgery, dialysis, AV fistula, renal biopsy.
Dermatology
Skin biopsy, severe dermatological conditions requiring hospitalisation.
Dentistry & Maxillofacial
Impacted tooth, jaw fracture, maxillofacial reconstruction.
Psychiatry & Bariatrics
Inpatient psychiatric care, de-addiction, sleeve gastrectomy, weight loss surgery.
Geriatrics & Diabetic Foot
Elderly care, chronic conditions, diabetic ulcer management, amputation prevention.
Coverage depends on your policy terms and sum insured. Our insurance desk verifies coverage before admission.
Documents Required for Cashless Admission
For Private Health Insurance
For CGHS Beneficiaries
For ESI Beneficiaries
For Arogyabhadratha & Other Schemes
Step-by-Step Cashless Admission Process
Consultation and Treatment Decision
Visit for an outpatient consultation. If hospitalisation is needed, the doctor advises admission.
Visit the Insurance Helpdesk
Submit your insurance card, policy document, and photo ID at our dedicated desk. We verify your coverage.
Pre-Authorization Request
We submit the request electronically to your insurer or TPA with diagnosis, treatment plan, and cost estimate.
Approval (2 to 6 Hours)
Planned admissions: 2-6 hours. Emergencies: 1-2 hours. In genuine emergencies, treatment starts immediately.
Admission and Treatment
You are admitted and treatment proceeds. Our desk tracks claim status and handles additional approvals.
Discharge and Settlement
Final bill submitted to insurer. Approved amount settled directly. You pay only the uncovered balance.
Records and Follow-Up
Complete discharge summary and medical records provided for your personal records and follow-up.
Frequently Asked Questions
Your health insurance company pays the hospital directly. You do not pay out of pocket. The insurer settles the approved amount, and you only pay for uncovered items if any.
Call +91 7207904418 with your policy number and insurer name. Our team verifies eligibility within minutes.
Yes. Officially empanelled under CGHS for Hyderabad city. All eligible beneficiaries can avail cashless indoor treatment.
Yes. We honour CGHS cashless entitlements for all beneficiaries including pensioners without exception.
Insurance card or policy document, valid photo ID (Aadhaar/PAN/passport), and relevant medical records. CGHS beneficiaries also need their CGHS card and referral slip.
Planned admissions: 2 to 6 hours. Emergencies: 1 to 2 hours. In life-threatening emergencies, treatment starts immediately.
Our desk explains the reason and helps resubmit. If not approved, you can pay and submit a reimbursement claim. We provide all supporting documents.
Yes. Come directly to our 24/7 Emergency Department. Treatment begins immediately. Pre-authorization is processed in parallel.
Yes. We are empanelled under ESI and provide cashless treatment to eligible cardholders.
Cashless: insurer pays hospital directly. Reimbursement: you pay full bill first, then claim money back weeks later.
Depends on your policy terms, sum insured, exclusions, and waiting periods. We verify before admission.
Yes, if your policy includes maternity cover and you have completed the waiting period (usually 2-4 years).
Yes. Empanelled under the Arogyabhadratha scheme for eligible Telangana state government employees and pensioners.
A Third Party Administrator is an IRDAI-authorised company that processes health insurance claims on behalf of insurers.
Yes. You pay the room charge difference out of pocket. Some insurers apply proportional deductions. Our desk explains the impact before you decide.
Why Choose Vivekananda Hospital for Cashless Treatment
30+ Years of Trust
Since 1995, serving Begumpet, Somajiguda, Punjagutta and greater Hyderabad.
Central Location
Greenlands Road, beside CM Camp Office. 10-15 min from central Hyderabad.
22+ Departments
Full medical and surgical spectrum under one roof.
Dedicated Insurance Desk
Full-time staff processing hundreds of cashless claims monthly.
Govt + Private Empanelment
CGHS, ESI, Arogyabhadratha, TSGENCO, RBI, and 25+ private insurers.
24/7 Emergency
ED, ICU, pharmacy, lab, ambulance. Cashless emergencies processed immediately.
How to Reach Vivekananda Hospital
Address
Vivekananda Hospital
6-3-871/A, Greenlands Road,
Beside CM Camp Office,
Begumpet, Hyderabad 500016
Need cashless treatment? Our insurance desk can help.
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